# Arrived Help Center

> Get your questions answered in our help center

## About Arrived

- [What is Arrived?](https://help.arrived.com/en/articles/4496424-what-is-arrived.md)
- [How does our process of buying individual properties and qualifying them with the SEC work?](https://help.arrived.com/en/articles/6954071-how-does-our-process-of-buying-individual-properties-and-qualifying-them-with-the-sec-work.md)
- [Who is Arrived for?](https://help.arrived.com/en/articles/4496427-who-is-arrived-for.md)
- [How Does Arrived Work?](https://help.arrived.com/en/articles/4496428-how-does-arrived-work.md)
- [Who legally has ownership of individual properties?](https://help.arrived.com/en/articles/4496432-who-legally-has-ownership-of-individual-properties.md)
- [What is a REIT?](https://help.arrived.com/en/articles/4496438-what-is-a-reit.md)
- [Why are homes held in a Series LLC?](https://help.arrived.com/en/articles/4496433-why-are-homes-held-in-a-series-llc.md)
- [Is Arrived qualified as a REIT?](https://help.arrived.com/en/articles/4496442-is-arrived-qualified-as-a-reit.md)
- [Is Arrived accredited by the Better Business Bureau \(BBB\)?](https://help.arrived.com/en/articles/5390605-is-arrived-accredited-by-the-better-business-bureau-bbb.md)
- [What is Arrived Valuation?](https://help.arrived.com/en/articles/6424667-what-is-arrived-valuation.md)
- [What SEC filings are included in the document section of each individual property page?](https://help.arrived.com/en/articles/8533870-what-sec-filings-are-included-in-the-document-section-of-each-individual-property-page.md)
- [Who has invested in Arrived as a company?](https://help.arrived.com/en/articles/9237924-who-has-invested-in-arrived-as-a-company.md)
- [Why invest in real estate?](https://help.arrived.com/en/articles/9768712-why-invest-in-real-estate.md)
- [What Arrived investment product is right for me?](https://help.arrived.com/en/articles/9768723-what-arrived-investment-product-is-right-for-me.md)
- [How are Arrived investments different from a public REIT?](https://help.arrived.com/en/articles/9768730-how-are-arrived-investments-different-from-a-public-reit.md)
- [What is the Arrived Down Payment Assistance Program?](https://help.arrived.com/en/articles/9768787-what-is-the-arrived-down-payment-assistance-program.md)
- [Why Does Arrived Qualify its Offerings with the SEC?](https://help.arrived.com/en/articles/6954026-why-does-arrived-qualify-its-offerings-with-the-sec.md)
- [What investment products are available on Arrived?](https://help.arrived.com/en/articles/9736344-what-investment-products-are-available-on-arrived.md)
- [Can international folks or non U.S. citizens invest in Arrived?](https://help.arrived.com/en/articles/9043683-can-international-folks-or-non-u-s-citizens-invest-in-arrived.md)
- [Who can invest in Arrived offerings?](https://help.arrived.com/en/articles/4496447-who-can-invest-in-arrived-offerings.md)
- [Will I lose my investment if Arrived stops operating?](https://help.arrived.com/en/articles/6267006-will-i-lose-my-investment-if-arrived-stops-operating.md)
- [As an investor am I liable if any lawsuits / accidents occur at the property?](https://help.arrived.com/en/articles/4496453-as-an-investor-am-i-liable-if-any-lawsuits-accidents-occur-at-the-property.md)
- [How much can I invest?](https://help.arrived.com/en/articles/9769665-how-much-can-i-invest.md)
- [Is Arrived a Legitimate and Trustworthy Investment Platform?](https://help.arrived.com/en/articles/10582055-is-arrived-a-legitimate-and-trustworthy-investment-platform.md)
- [How to use Arrived Valuation as an investor](https://help.arrived.com/en/articles/11140738-how-to-use-arrived-valuation-as-an-investor.md)

## Frequently Asked Questions

- [How do we calculate Arrived Valuations?](https://help.arrived.com/en/articles/6909386-how-do-we-calculate-arrived-valuations.md)
- [Why are some homes partially funded with a mortgage?](https://help.arrived.com/en/articles/6311750-why-are-some-homes-partially-funded-with-a-mortgage.md)
- [When can I expect a dividend?](https://help.arrived.com/en/articles/6634449-when-can-i-expect-a-dividend.md)
- [What does it mean if my Arrived Valuation is down?](https://help.arrived.com/en/articles/6909390-what-does-it-mean-if-my-arrived-valuation-is-down.md)
- [Why are Arrived investments designed only for long term holds?](https://help.arrived.com/en/articles/6909407-why-are-arrived-investments-designed-only-for-long-term-holds.md)
- [What is the SEC?](https://help.arrived.com/en/articles/6954024-what-is-the-sec.md)
- [How is rent determined?](https://help.arrived.com/en/articles/5968514-how-is-rent-determined.md)
- [How does Arrived manage its rental homes?](https://help.arrived.com/en/articles/5935299-how-does-arrived-manage-its-rental-homes.md): Arrived's management strategy for maximizing returns.
- [What is Arrived's tenant selection strategy?](https://help.arrived.com/en/articles/5935291-what-is-arrived-s-tenant-selection-strategy.md): Our goal is to optimize the home's market value rent and find quality tenants.
- [Can I invest with an IRA?](https://help.arrived.com/en/articles/5894601-can-i-invest-with-an-ira.md): How to invest with Arrived with your retirement funds
- [How do you ensure the privacy of tenants is protected?](https://help.arrived.com/en/articles/4564694-how-do-you-ensure-the-privacy-of-tenants-is-protected.md)
- [What Returns Can I Expect From Arrived Investments?](https://help.arrived.com/en/articles/4953922-what-returns-can-i-expect-from-arrived-investments.md): Describes how returns can be achieved, estimated historical returns for different investment strategies, and volatility & leverage impacts
- [What happens if I want to liquidate/sell my investment before the end of the target investment period?](https://help.arrived.com/en/articles/4537829-what-happens-if-i-want-to-liquidate-sell-my-investment-before-the-end-of-the-target-investment-period.md): The Arrived share liquidation process
- [What is the minimum Initial Investment?](https://help.arrived.com/en/articles/4496443-what-is-the-minimum-initial-investment.md)
- [How often is Property Cash Flow distributed to investors?](https://help.arrived.com/en/articles/4496459-how-often-is-property-cash-flow-distributed-to-investors.md)
- [What do the single family residential rental statuses mean?](https://help.arrived.com/en/articles/7971205-what-do-the-single-family-residential-rental-statuses-mean.md): Outline of the lifecycle of a single family residential asset.
- [Does Arrived have a mobile app?](https://help.arrived.com/en/articles/8042877-does-arrived-have-a-mobile-app.md)
- [Does Arrived have an Android app?](https://help.arrived.com/en/articles/8042900-does-arrived-have-an-android-app.md)
- [What financial reporting is available once a property is operating?](https://help.arrived.com/en/articles/8108232-what-financial-reporting-is-available-once-a-property-is-operating.md)
- [What does it mean when a property is fully funded?](https://help.arrived.com/en/articles/8295324-what-does-it-mean-when-a-property-is-fully-funded.md)
- [Why can't I access the Arrived mobile app on iOS?](https://help.arrived.com/en/articles/8358964-why-can-t-i-access-the-arrived-mobile-app-on-ios.md)
- [What is Stabilized Occupancy Rate?](https://help.arrived.com/en/articles/8542117-what-is-stabilized-occupancy-rate.md)
- [What are the advantages of diversifying your Arrived investment portfolio?](https://help.arrived.com/en/articles/9708739-what-are-the-advantages-of-diversifying-your-arrived-investment-portfolio.md): Learn more about the advantages of diversification.
- [How do I download a CSV of my portfolio?](https://help.arrived.com/en/articles/9777940-how-do-i-download-a-csv-of-my-portfolio.md)
- [Does Arrived have a referral program?](https://help.arrived.com/en/articles/10235545-does-arrived-have-a-referral-program.md): Referral Program
- [Breaking Down Arrived Fees: What You Need to Know](https://help.arrived.com/en/articles/10263157-breaking-down-arrived-fees-what-you-need-to-know.md): How Arrived Keeps Fees Low and Helps Investors Save Money
- [Can I invest on Arrived with a solo 401k?](https://help.arrived.com/en/articles/10355619-can-i-invest-on-arrived-with-a-solo-401k.md): Solo 401k
- [Does the 21st Century ROAD to Housing Act affect Arrived?](https://help.arrived.com/en/articles/16023707-does-the-21st-century-road-to-housing-act-affect-arrived.md): The 21st Century ROAD to Housing Act update
- [Can I open a joint account?](https://help.arrived.com/en/articles/16190643-can-i-open-a-joint-account.md)

## Arrived Real Estate Income Fund

- [What is the Arrived Real Estate Income Fund investing in?](https://help.arrived.com/en/articles/9048247-what-is-the-arrived-real-estate-income-fund-investing-in.md)
- [How does the Arrived Real Estate Income Fund work?](https://help.arrived.com/en/articles/9056839-how-does-the-arrived-real-estate-income-fund-work.md)
- [How do taxes work for the Real Estate Income Fund?](https://help.arrived.com/en/articles/9056695-how-do-taxes-work-for-the-real-estate-income-fund.md)
- [Who can invest in the Real Estate Income Fund?](https://help.arrived.com/en/articles/9048252-who-can-invest-in-the-real-estate-income-fund.md)
- [How does Arrived manage risk for the Real Estate Income Fund?](https://help.arrived.com/en/articles/9056868-how-does-arrived-manage-risk-for-the-real-estate-income-fund.md)
- [What loan areas will the Arrived Real Estate Income focus on?](https://help.arrived.com/en/articles/9056830-what-loan-areas-will-the-arrived-real-estate-income-focus-on.md)
- [How does share redemption for the Real Estate Income Fund work?](https://help.arrived.com/en/articles/9048291-how-does-share-redemption-for-the-real-estate-income-fund-work.md)
- [What are examples of loans in the Real Estate Income Fund?](https://help.arrived.com/en/articles/9056850-what-are-examples-of-loans-in-the-real-estate-income-fund.md)
- [What returns can I expect from the Real Estate Income Fund?](https://help.arrived.com/en/articles/9048259-what-returns-can-i-expect-from-the-real-estate-income-fund.md)
- [Can I automatically reinvest dividends back into the Real Estate Income Fund?](https://help.arrived.com/en/articles/9048302-can-i-automatically-reinvest-dividends-back-into-the-real-estate-income-fund.md)
- [How is the Arrived Real Estate Income Fund different from the other offerings on the Arrived platform?](https://help.arrived.com/en/articles/9048254-how-is-the-arrived-real-estate-income-fund-different-from-the-other-offerings-on-the-arrived-platform.md)
- [What is the difference between investing in equity versus debt?](https://help.arrived.com/en/articles/9048886-what-is-the-difference-between-investing-in-equity-versus-debt.md)
- [What is the loan evaluation criteria for Real Estate Debt?](https://help.arrived.com/en/articles/9056778-what-is-the-loan-evaluation-criteria-for-real-estate-debt.md)
- [What are debt Investments?](https://help.arrived.com/en/articles/9056790-what-are-debt-investments.md)
- [What are equity Investments?](https://help.arrived.com/en/articles/9056797-what-are-equity-investments.md)
- [What is the Capital Stack in Real Estate?](https://help.arrived.com/en/articles/9057213-what-is-the-capital-stack-in-real-estate.md)
- [What is the risk and potential returns for various debt investments?](https://help.arrived.com/en/articles/9056812-what-is-the-risk-and-potential-returns-for-various-debt-investments.md)
- [What is the minimum investment for the Real Estate Income Fund?](https://help.arrived.com/en/articles/9327824-what-is-the-minimum-investment-for-the-real-estate-income-fund.md)
- [What happens if a project loan defaults?](https://help.arrived.com/en/articles/9331558-what-happens-if-a-project-loan-defaults.md)
- [What are the mechanics of a loan?](https://help.arrived.com/en/articles/9457771-what-are-the-mechanics-of-a-loan.md)
- [What could happen to Real Estate Income Fund returns over time if the Federal Reserve Board lowers interest rates?](https://help.arrived.com/en/articles/9740287-what-could-happen-to-real-estate-income-fund-returns-over-time-if-the-federal-reserve-board-lowers-interest-rates.md)
- [What is the Arrived borrow program?](https://help.arrived.com/en/articles/9768779-what-is-the-arrived-borrow-program.md)
- [How do I submit a redemption request for the Arrived Real Estate Income Fund?](https://help.arrived.com/en/articles/10065282-how-do-i-submit-a-redemption-request-for-the-arrived-real-estate-income-fund.md)

## Arrived Single Family Residential Fund

- [Do taxes differ for the Single Family Residential Fund?](https://help.arrived.com/en/articles/8602226-do-taxes-differ-for-the-single-family-residential-fund.md)
- [Does the Single Family Residential Fund have leverage?](https://help.arrived.com/en/articles/8615496-does-the-single-family-residential-fund-have-leverage.md)
- [How does the Single Family Residential Fund differ from an individual property offering?](https://help.arrived.com/en/articles/8602232-how-does-the-single-family-residential-fund-differ-from-an-individual-property-offering.md)
- [What is the maximum investment in the Single Family Residential Fund?](https://help.arrived.com/en/articles/8615566-what-is-the-maximum-investment-in-the-single-family-residential-fund.md)
- [What is the minimum investment in a Single Family Residential Fund?](https://help.arrived.com/en/articles/8648721-what-is-the-minimum-investment-in-a-single-family-residential-fund.md)
- [When can I expect my first dividend from the Single Family Residential Fund?](https://help.arrived.com/en/articles/8640432-when-can-i-expect-my-first-dividend-from-the-single-family-residential-fund.md)
- [How does share redemption for the Single Family Residential Fund work?](https://help.arrived.com/en/articles/8602237-how-does-share-redemption-for-the-single-family-residential-fund-work.md)
- [Will Arrived continue to launch new individual properties outside of the Fund?](https://help.arrived.com/en/articles/8648403-will-arrived-continue-to-launch-new-individual-properties-outside-of-the-fund.md)
- [How does the Single Family Residential Fund differ from a traditional REIT \(Public and Private\)](https://help.arrived.com/en/articles/8647795-how-does-the-single-family-residential-fund-differ-from-a-traditional-reit-public-and-private.md)
- [Who can invest in the Single Family Residential Fund?](https://help.arrived.com/en/articles/8648962-who-can-invest-in-the-single-family-residential-fund.md)
- [What return can I expect from the Arrived Single Family Residential Fund?](https://help.arrived.com/en/articles/8648981-what-return-can-i-expect-from-the-arrived-single-family-residential-fund.md)
- [Is the Single Family Residential Fund open to both accredited and non accredited investors?](https://help.arrived.com/en/articles/8649005-is-the-single-family-residential-fund-open-to-both-accredited-and-non-accredited-investors.md)
- [Can I automatically reinvest dividends back into Single Family Residential Fund?](https://help.arrived.com/en/articles/8688813-can-i-automatically-reinvest-dividends-back-into-single-family-residential-fund.md)
- [Who legally has ownership of the properties in the Single Family Residential Fund?](https://help.arrived.com/en/articles/9048873-who-legally-has-ownership-of-the-properties-in-the-single-family-residential-fund.md)
- [How do I submit a redemption request for the Arrived Single Family Residential Fund?](https://help.arrived.com/en/articles/9397380-how-do-i-submit-a-redemption-request-for-the-arrived-single-family-residential-fund.md)

## Individual Single Family Properties & Vacation Rentals

- [If I buy shares in a vacation rental, do I get discounted stays?](https://help.arrived.com/en/articles/6688411-if-i-buy-shares-in-a-vacation-rental-do-i-get-discounted-stays.md)
- [Can I invest in a vacation rentals with my checkbook IRA?](https://help.arrived.com/en/articles/6524055-can-i-invest-in-a-vacation-rentals-with-my-checkbook-ira.md)
- [How long are vacation rental stays?](https://help.arrived.com/en/articles/6506394-how-long-are-vacation-rental-stays.md)
- [When will I receive a dividend for a vacation rental?](https://help.arrived.com/en/articles/6499998-when-will-i-receive-a-dividend-for-a-vacation-rental.md)
- [What is the estimated hold period for vacation rentals?](https://help.arrived.com/en/articles/6499752-what-is-the-estimated-hold-period-for-vacation-rentals.md)
- [Can I stay in an Arrived vacation rental?](https://help.arrived.com/en/articles/6531972-can-i-stay-in-an-arrived-vacation-rental.md)
- [What is the maximum amount I can invest per vacation rental?](https://help.arrived.com/en/articles/6503615-what-is-the-maximum-amount-i-can-invest-per-vacation-rental.md)
- [Where can I book a stay at these vacation rentals?](https://help.arrived.com/en/articles/6503652-where-can-i-book-a-stay-at-these-vacation-rentals.md)
- [What is the process to prepare a vacation rental for bookings?](https://help.arrived.com/en/articles/6531820-what-is-the-process-to-prepare-a-vacation-rental-for-bookings.md): Preparing a vacation rental for travelers takes time and effort
- [Does a vacation rental qualify as a REIT?](https://help.arrived.com/en/articles/6499731-does-a-vacation-rental-qualify-as-a-reit.md)
- [How long can it take for a vacation rental to be ready for bookings?](https://help.arrived.com/en/articles/6503386-how-long-can-it-take-for-a-vacation-rental-to-be-ready-for-bookings.md)
- [Where can I find all of the rent ready Vacation Rentals?](https://help.arrived.com/en/articles/8117621-where-can-i-find-all-of-the-rent-ready-vacation-rentals.md)
- [How is Arrived Valuation different for Vacation Rentals?](https://help.arrived.com/en/articles/8875837-how-is-arrived-valuation-different-for-vacation-rentals.md)
- [Will vacation rentals be part of the Single Family Residential Fund?](https://help.arrived.com/en/articles/8615489-will-vacation-rentals-be-part-of-the-single-family-residential-fund.md)
- [Will Arrived refinance properties in the future?](https://help.arrived.com/en/articles/6843245-will-arrived-refinance-properties-in-the-future.md)
- [How are dividend amounts determined for individual properties?](https://help.arrived.com/en/articles/6500012-how-are-dividend-amounts-determined-for-individual-properties.md)
- [How do single family homes compare to other home types in the rental market?](https://help.arrived.com/en/articles/5968524-how-do-single-family-homes-compare-to-other-home-types-in-the-rental-market.md)
- [How does Arrived choose which homes to acquire?](https://help.arrived.com/en/articles/5935345-how-does-arrived-choose-which-homes-to-acquire.md): Arrived's acquisition strategy for maximizing returns.
- [How does Arrived determine the rent price?](https://help.arrived.com/en/articles/4496490-how-does-arrived-determine-the-rent-price.md)
- [How does Arrived manage unlawful occupancy evictions?](https://help.arrived.com/en/articles/9347348-how-does-arrived-manage-unlawful-occupancy-evictions.md)
- [How does Arrived name properties?](https://help.arrived.com/en/articles/6098332-how-does-arrived-name-properties.md)
- [What happens if there is negative Cash Flow due to a loss of renter or unplanned expenses?](https://help.arrived.com/en/articles/4558937-what-happens-if-there-is-negative-cash-flow-due-to-a-loss-of-renter-or-unplanned-expenses.md)
- [What is the difference between a levered and non-levered property?](https://help.arrived.com/en/articles/6499974-what-is-the-difference-between-a-levered-and-non-levered-property.md)

## Taxes

- [Do investors benefit from depreciation?](https://help.arrived.com/en/articles/5900138-do-investors-benefit-from-depreciation.md)
- [What are my tax obligations and what documents will Arrived provide me?](https://help.arrived.com/en/articles/4504571-what-are-my-tax-obligations-and-what-documents-will-arrived-provide-me.md)
- [Does Arrived offer a 1031 Exchange?](https://help.arrived.com/en/articles/5170512-does-arrived-offer-a-1031-exchange.md)
- [Will investing with an IRA trigger the Unrelated Business Taxable Income \(UBIT\)?](https://help.arrived.com/en/articles/5179517-will-investing-with-an-ira-trigger-the-unrelated-business-taxable-income-ubit.md)
- [Where can I find my 1099 DIV?](https://help.arrived.com/en/articles/8864158-where-can-i-find-my-1099-div.md)
- [How do taxes work when a single family residential property is sold?](https://help.arrived.com/en/articles/9859345-how-do-taxes-work-when-a-single-family-residential-property-is-sold.md)
- [What is a 1099-B?](https://help.arrived.com/en/articles/10491030-what-is-a-1099-b.md)
- [Why is there no cost basis or gain/loss on the 1099-B?](https://help.arrived.com/en/articles/10491037-why-is-there-no-cost-basis-or-gain-loss-on-the-1099-b.md)
- [How is the cost basis computed on a 1099-B?](https://help.arrived.com/en/articles/10491042-how-is-the-cost-basis-computed-on-a-1099-b.md)
- [Why am I getting only 1 or 2 1099-B's when I may have sold shares in several investments?](https://help.arrived.com/en/articles/10491049-why-am-i-getting-only-1-or-2-1099-b-s-when-i-may-have-sold-shares-in-several-investments.md)
- [How were the sale dates determined on the 1099-B?](https://help.arrived.com/en/articles/10491055-how-were-the-sale-dates-determined-on-the-1099-b.md)
- [What is a REIT demand letter?](https://help.arrived.com/en/articles/10491067-what-is-a-reit-demand-letter.md)

## Account Management 

- [How do I update my address?](https://help.arrived.com/en/articles/4504585-how-do-i-update-my-address.md)
- [Can I link multiple bank accounts?](https://help.arrived.com/en/articles/5170456-can-i-link-multiple-bank-accounts.md)
- [I'm having issues connecting my bank. Is there another way to connect a payment method?](https://help.arrived.com/en/articles/5170433-i-m-having-issues-connecting-my-bank-is-there-another-way-to-connect-a-payment-method.md)
- [What payment methods do you offer for funding my investment?](https://help.arrived.com/en/articles/4565333-what-payment-methods-do-you-offer-for-funding-my-investment.md)
- [How do I manually link my bank account?](https://help.arrived.com/en/articles/6399476-how-do-i-manually-link-my-bank-account.md)
- [How do I update 2-Step Authentication for desktop/mobile browser or the Arrived iOS app?](https://help.arrived.com/en/articles/7727155-how-do-i-update-2-step-authentication-for-desktop-mobile-browser-or-the-arrived-ios-app.md): What is 2FA? How do I set up 2-FA?
- [Why is my transaction marked as pending?](https://help.arrived.com/en/articles/9251855-why-is-my-transaction-marked-as-pending.md)
- [How do I download a monthly account statement?](https://help.arrived.com/en/articles/10698963-how-do-i-download-a-monthly-account-statement.md): Steps on how to export your monthly account statement
- [How do I add a beneficiary to my account?](https://help.arrived.com/en/articles/6045562-how-do-i-add-a-beneficiary-to-my-account.md)
- [Can I cancel my trade?](https://help.arrived.com/en/articles/5615160-can-i-cancel-my-trade.md): Instructions on how to cancel a purchase or investment
- [Can I change my account type once my account has been created?](https://help.arrived.com/en/articles/9740262-can-i-change-my-account-type-once-my-account-has-been-created.md)
- [Who can help answer any remaining questions I have about Arrived?](https://help.arrived.com/en/articles/4496462-who-can-help-answer-any-remaining-questions-i-have-about-arrived.md)
- [How can I change my email?](https://help.arrived.com/en/articles/10192905-how-can-i-change-my-email.md): Steps on how to change your email
- [How do I update my accreditation status?](https://help.arrived.com/en/articles/8792228-how-do-i-update-my-accreditation-status.md)
- [How do my dividends apply to purchases?](https://help.arrived.com/en/articles/11612985-how-do-my-dividends-apply-to-purchases.md): This FAQ outlines details on how you applied your cash balance to an investment.
- [How do I update my legal name on my account?](https://help.arrived.com/en/articles/13005985-how-do-i-update-my-legal-name-on-my-account.md)
- [How do I update my accreditation status?](https://help.arrived.com/en/articles/13016497-how-do-i-update-my-accreditation-status.md)
- [How do I reset my password?](https://help.arrived.com/en/articles/13747111-how-do-i-reset-my-password.md): Having trouble logging in, resetting password

## Security & Privacy

- [How does Arrived ensure privacy and security when it comes to my data & personal information?](https://help.arrived.com/en/articles/6613476-how-does-arrived-ensure-privacy-and-security-when-it-comes-to-my-data-personal-information.md)
- [Do we share your personal information?](https://help.arrived.com/en/articles/6616693-do-we-share-your-personal-information.md)
- [What type of data does Arrived collect?](https://help.arrived.com/en/articles/6616699-what-type-of-data-does-arrived-collect.md)
- [Is Arrived regulated by the SEC?](https://help.arrived.com/en/articles/6616713-is-arrived-regulated-by-the-sec.md)
- [Biometric Authentication](https://help.arrived.com/en/articles/9670918-biometric-authentication.md): Troubleshooting biometric authentication \(Face ID, Touch ID, Fingerprint\) issues in the Arrived app.
- [How do I reset my two-factor authentication \(2FA\)?](https://help.arrived.com/en/articles/16190186-how-do-i-reset-my-two-factor-authentication-2fa.md): Need to reset your 2FA? This article covers how to regain access if you've lost your phone, changed your phone number, no longer have access to your authenticator app, or can't receive your 6-digit...
- [Why can't I withdraw my dividends?](https://help.arrived.com/en/articles/16190634-why-can-t-i-withdraw-my-dividends.md)

## Portfolio & Arrived Cash Balance

- [How do I receive my dividends?](https://help.arrived.com/en/articles/8858936-how-do-i-receive-my-dividends.md)
- [What can I do with my dividends?](https://help.arrived.com/en/articles/8869752-what-can-i-do-with-my-dividends.md)
- [How do I withdraw my Arrived cash balance?](https://help.arrived.com/en/articles/8858939-how-do-i-withdraw-my-arrived-cash-balance.md)
- [Can I still use my bank account to fund my investment?](https://help.arrived.com/en/articles/8858959-can-i-still-use-my-bank-account-to-fund-my-investment.md)
- [I didn't receive my dividends, help!](https://help.arrived.com/en/articles/8869804-i-didn-t-receive-my-dividends-help.md)
- [Can I reinvest my dividends?](https://help.arrived.com/en/articles/8859133-can-i-reinvest-my-dividends.md)
- [Can I avoid taxes if I do not deposit dividends in to my bank account?](https://help.arrived.com/en/articles/8859117-can-i-avoid-taxes-if-i-do-not-deposit-dividends-in-to-my-bank-account.md)
- [How is my Arrived cash balance protected?](https://help.arrived.com/en/articles/8871596-how-is-my-arrived-cash-balance-protected.md)
- [Are there any fees if I withdraw my dividends from my Arrived cash balance?](https://help.arrived.com/en/articles/8859124-are-there-any-fees-if-i-withdraw-my-dividends-from-my-arrived-cash-balance.md)
- [Do the funds in my Arrived cash balance generate interest?](https://help.arrived.com/en/articles/8859137-do-the-funds-in-my-arrived-cash-balance-generate-interest.md)

## Arrived Secondary Market

- [What is the Arrived Secondary Market?](https://help.arrived.com/en/articles/10513693-what-is-the-arrived-secondary-market.md): A New Way to Buy & Sell Shares of Rental Homes
- [How does the Arrived Secondary Market work?](https://help.arrived.com/en/articles/10513713-how-does-the-arrived-secondary-market-work.md): A New Way to Buy & Sell Shares of Rental Homes
- [Are there any fees associated with buying or selling shares on the Arrived Secondary Market?](https://help.arrived.com/en/articles/10513775-are-there-any-fees-associated-with-buying-or-selling-shares-on-the-arrived-secondary-market.md): A New Way to Buy & Sell Shares of Rental Homes.
- [What is the difference between the Arrived Secondary Market and the Arrived Redemption Program?](https://help.arrived.com/en/articles/10582148-what-is-the-difference-between-the-arrived-secondary-market-and-the-arrived-redemption-program.md)
- [Can I edit or cancel orders after placing them?](https://help.arrived.com/en/articles/11751961-can-i-edit-or-cancel-orders-after-placing-them.md)
- [Why does the secondary market open for orders the Friday before matching begins?](https://help.arrived.com/en/articles/11751959-why-does-the-secondary-market-open-for-orders-the-friday-before-matching-begins.md)
- [When do secondary market matches occur?](https://help.arrived.com/en/articles/11751957-when-do-secondary-market-matches-occur.md)
- [Do I need to fund my Arrived account before buying shares in the secondary market?](https://help.arrived.com/en/articles/11751950-do-i-need-to-fund-my-arrived-account-before-buying-shares-in-the-secondary-market.md)
- [Does the secondary market change Arrived’s long-term investment strategy?](https://help.arrived.com/en/articles/11751949-does-the-secondary-market-change-arrived-s-long-term-investment-strategy.md)
- [When can I expect to receive payment for shares sold on the secondary market?](https://help.arrived.com/en/articles/11751941-when-can-i-expect-to-receive-payment-for-shares-sold-on-the-secondary-market.md)
- [How is investing in Arrived’s new properties and funds different from using the secondary market?](https://help.arrived.com/en/articles/11751937-how-is-investing-in-arrived-s-new-properties-and-funds-different-from-using-the-secondary-market.md)
- [How do I price my buy order on the secondary market?](https://help.arrived.com/en/articles/11795766-how-do-i-price-my-buy-order-on-the-secondary-market.md)
- [Can I still invest successfully with Arrived if I don’t use the secondary market?](https://help.arrived.com/en/articles/11751933-can-i-still-invest-successfully-with-arrived-if-i-don-t-use-the-secondary-market.md)
- [What happens if a buyer’s payment fails, do I still get paid for the shares I sold?](https://help.arrived.com/en/articles/11751929-what-happens-if-a-buyer-s-payment-fails-do-i-still-get-paid-for-the-shares-i-sold.md)
- [Who am I purchasing shares from on the secondary market?](https://help.arrived.com/en/articles/11751924-who-am-i-purchasing-shares-from-on-the-secondary-market.md)
- [At what price are shares typically traded on the secondary market?](https://help.arrived.com/en/articles/11751922-at-what-price-are-shares-typically-traded-on-the-secondary-market.md)
- [Are there any limits to how much I can buy & sell on the secondary market?](https://help.arrived.com/en/articles/11751921-are-there-any-limits-to-how-much-i-can-buy-sell-on-the-secondary-market.md)
- [What are market hours on the secondary market?](https://help.arrived.com/en/articles/11751918-what-are-market-hours-on-the-secondary-market.md): Active trading windows
- [Which property shares are eligible for trading on the secondary market?](https://help.arrived.com/en/articles/11795754-which-property-shares-are-eligible-for-trading-on-the-secondary-market.md)
- [Where do secondary market fees go to?](https://help.arrived.com/en/articles/11751964-where-do-secondary-market-fees-go-to.md)
- [Who is eligible to participate in the secondary market?](https://help.arrived.com/en/articles/11751904-who-is-eligible-to-participate-in-the-secondary-market.md)
- [How does matching work on the Secondary Market?](https://help.arrived.com/en/articles/12590099-how-does-matching-work-on-the-secondary-market.md)
- [How matching works after hours and at market open](https://help.arrived.com/en/articles/13605505-how-matching-works-after-hours-and-at-market-open.md)
- [Which properties have a mortgage on Arrived?](https://help.arrived.com/en/articles/13605879-which-properties-have-a-mortgage-on-arrived.md)
- [How do I place my shares for sale on the secondary market?](https://help.arrived.com/en/articles/13654969-how-do-i-place-my-shares-for-sale-on-the-secondary-market.md)
- [How often can I trade shares on the Secondary Market?](https://help.arrived.com/en/articles/14095607-how-often-can-i-trade-shares-on-the-secondary-market.md)
- [Why provide subscription agreements for the original purchase if everything is tracked on the official ledger?](https://help.arrived.com/en/articles/15590695-why-provide-subscription-agreements-for-the-original-purchase-if-everything-is-tracked-on-the-official-ledger.md)

## Property Management

- [Why Would Arrived Change Property Management Partners for a Vacation Rental Property?](https://help.arrived.com/en/articles/8392931-why-would-arrived-change-property-management-partners-for-a-vacation-rental-property.md)
- [What expenses do investors pay to property managers?](https://help.arrived.com/en/articles/6496422-what-expenses-do-investors-pay-to-property-managers.md)
- [Who has responsibility to manage the property and renters?](https://help.arrived.com/en/articles/4496451-who-has-responsibility-to-manage-the-property-and-renters.md)
- [Who pays for ongoing property expenses like repairs, taxes, & insurance?](https://help.arrived.com/en/articles/6501394-who-pays-for-ongoing-property-expenses-like-repairs-taxes-insurance.md)
- [What to expect if my property is still seeking a tenant?](https://help.arrived.com/en/articles/5935265-what-to-expect-if-my-property-is-still-seeking-a-tenant.md): You've invested in a rental property that is still seeking a tenant. Here's what you can expect from Arrived.
- [How does Arrived determine when to sell an individual property?](https://help.arrived.com/en/articles/8733603-how-does-arrived-determine-when-to-sell-an-individual-property.md)
- [How often are property updates refreshed on a property page?](https://help.arrived.com/en/articles/8008448-how-often-are-property-updates-refreshed-on-a-property-page.md)
- [Who are Arrived’s property management partners and how do they assist in ensuring the success of an Arrived vacation rental?](https://help.arrived.com/en/articles/6531839-who-are-arrived-s-property-management-partners-and-how-do-they-assist-in-ensuring-the-success-of-an-arrived-vacation-rental.md)
- [Who manages a vacation rental?](https://help.arrived.com/en/articles/6500051-who-manages-a-vacation-rental.md)
- [What is the anticipated holding period, and what happens to the property afterward?](https://help.arrived.com/en/articles/4538016-what-is-the-anticipated-holding-period-and-what-happens-to-the-property-afterward.md)
- [Why does Arrived seek out two-year leases for tenants?](https://help.arrived.com/en/articles/5968505-why-does-arrived-seek-out-two-year-leases-for-tenants.md): Addressing Arrived's lease duration strategy.
- [What does the eviction process look like?](https://help.arrived.com/en/articles/8008443-what-does-the-eviction-process-look-like.md)

## City Funds

- [How does share redemption for City Funds work?](https://help.arrived.com/en/articles/11335211-how-does-share-redemption-for-city-funds-work.md)
- [Who can invest in a City Fund?](https://help.arrived.com/en/articles/11336846-who-can-invest-in-a-city-fund.md)
- [Will a City Fund add leverage?](https://help.arrived.com/en/articles/11335202-will-a-city-fund-add-leverage.md)
- [What expenses might be incurred within a City Fund?](https://help.arrived.com/en/articles/11395937-what-expenses-might-be-incurred-within-a-city-fund.md)
- [If I invest in a City Fund, what am I investing in?](https://help.arrived.com/en/articles/11395867-if-i-invest-in-a-city-fund-what-am-i-investing-in.md)
- [What returns can I expect from a City Fund?](https://help.arrived.com/en/articles/11395885-what-returns-can-i-expect-from-a-city-fund.md)
- [How is a City Fund different from an individual property offering?](https://help.arrived.com/en/articles/11335177-how-is-a-city-fund-different-from-an-individual-property-offering.md)
- [How is a City Fund different from the Single Family Residential Fund?](https://help.arrived.com/en/articles/11395870-how-is-a-city-fund-different-from-the-single-family-residential-fund.md)
- [How do taxes work for City Funds?](https://help.arrived.com/en/articles/11403818-how-do-taxes-work-for-city-funds.md)
- [How do I submit a redemption request for the Seattle City Fund?](https://help.arrived.com/en/articles/12924042-how-do-i-submit-a-redemption-request-for-the-seattle-city-fund.md)

## Arrived Funds Investments

- [How does share redemption work for fund investments?](https://help.arrived.com/en/articles/12988606-how-does-share-redemption-work-for-fund-investments.md)
- [When I invest in an Arrived Fund, when do I get my first dividend?](https://help.arrived.com/en/articles/13370726-when-i-invest-in-an-arrived-fund-when-do-i-get-my-first-dividend.md)
- [Why don't I start receiving dividends immediately?](https://help.arrived.com/en/articles/13370733-why-don-t-i-start-receiving-dividends-immediately.md)