Arrived provides an added layer of security to safeguard your account by offering the option to enable 2-Step Verification. 2-Step Verification is a security process that requires users to provide different authentication factors to verify their identity. This typically involves something the user knows (like a password) and something the user has (like a smartphone or security token). This can only be updated if you still have access to the original 2-Step, verification method. If you do not have access to the original 2-Step Verification method, please reach out to support@arrived.com.
To edit 2-Step Verification , please see the steps below:
1. Login to your account > Click your name in the upper right hand corner > Account Settings
2. Security
4. Get Started
5. Enable and a green box should appear stating 'An email has been sent to complete your MFA enrollment'
6. Please navigate to your personal email inbox for an email from team@mail.arrived.com. Download an authenticator app of your choice (we recommend Google Authenticator) or be sure you have a phone that can receive SMS verification. From here, click 'Confirm.'
7. Select Google Authenticator (similar authenticator app) or SMS
8. Scan the QR code with your authenticator app and input the 6-digit code provided or enter in your phone number and verify the code that is sent vis SMS
9. Use your authenticator app to generate a new 6-digit code each time you log in or SMS code each time your login to Arrived
10. Congratulations, you're all set!